Kia Motors (Lanka) has significantly enhanced its service and after-sales presence in Colombo with the opening of a company-operated facility at Kirula Road, Colombo 5, adding to its existing car care centres in Sri Lanka. The centrally-located 10,000+ square foot car care and detailing centre is designed and equipped to provide comprehensive interior and exterior detailing and a spare parts sales outlet for Kia vehicles sold in the country, the company said.
Kia Motors (Lanka) invested over Rs. 15 million to re-equip and refurbish an already operating automobile service centre at the location to meet the brand’s global standards for service infrastructure. The facility can service around 25 vehicles a day from Monday to Friday and currently operates half a day on Saturdays. The company said it plans to operate on all seven days of the week in the near future.
A range of services including interior, exterior and periodic preventive maintenance recommended for Kia vehicles is available at the Centre. Customers visiting the facility can avail themselves of with free refreshments, unlimited WiFi and digital entertainment in a comfortable lounge while awaiting their service.
Besides Kirula Road, Kia Motors (Lanka) operates its own service centres at Baseline Road, Colombo 9 and in Kurunegala and provides service facilities for Kia vehicles through authorised franchisees in Ratnapura, Galle, Batticaloa and Ampara in addition to many other designated car care centres.
The company has appointed dealers in Ratnapura, Galle, Ampara and Batticaloa and also has showrooms irk Colombo, Kurunegala, Kandy, Batticaloa and Matara. Authorised spare parts sales outlets operate in Colombo, Moratuwa, Gampaha, Ratnapura, Anuradhapura, Kandy and Matara.
Kia’s dealer development plan in Sri Lanka includes a commitment by Kia Motors (Lanka) to invest in building in key towns, facilities designed and equipped for their purpose to specifications of Kia Motors, and thereafter franchising the dealerships, enabling the dealers to have better interaction with customers in their areas.
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